You are billed monthly for the items you have in storage. Your monthly total is inclusive of all items in Omni’s care at any point throughout your billing cycle. This includes items that may have been checked out of Omni and delivered back to you during the month. If you check items out, then check the same items back in within the same billing period, you are not charged twice – we refer to this as a “re-check.”

Any additional one-time fees, such as those for deliveries, no-shows, or late cancellations, will be charged to the credit card on file at the time the fee is incurred.

Should you empty your Omni account of all items before the end of a billing cycle, you will be charged for that month's storage on your next bill date, and that will be your final bill if you don't check any items back in. Omni does not offer prorated fees.

When does my billing cycle start?

Your billing cycle begins once your first check-in is stored in Omni. You are billed on the first day that your items are checked in, and then every 30 days after that (billing cycles are 30 days).

Are storage fees prorated? 

Our item pricing is currently set per month (30 days) so our storage fees are not prorated. If an item is stored at Omni within your billing cycle - it will appear on your monthly invoice.

What forms of payment does Omni accept?

We currently accept all major credit cards – Visa, Mastercard, Discover, and American Express.

Do I have to give you my credit card info to sign up?

A credit card is required to complete the signup process, but no charges are incurred until items are stored.

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